Creative & Innovative: Produce new ideas or insights creating innovative products and designs. Seek opportunities for organisational improvement. How can we creatively approach the solution to this problem?
Working with people: the importance of being empathetic and having a true interest in an understanding of others. Recognise and reward the contribution of others. Listen and communicate proactively. Being open to listen and learn.
Persuading and Influencing: Make effective and positive use of political processes to influence and persuade others. Onboard and commit a team to pursue the same goal. Convince and negotiate expectations.
Presenting and communicating information: Be clear when expressing key points. Respond quickly to the needs and feedback of an audience.
Delivering & Meeting customer expectations: Focus on customer needs balancing with business goals. Set high standards for quality. Monitor and maintain quality and productivity. Be systematic and methodical when necessary. Consistency is a key point to achieve project goals.
Adapting & Responding to change: Adapt to changing circumstances is fundamental. Accepting new ideas and embracing changes. Adapt interpersonal style to suit different people or situations. Deal with ambiguity, making positive use of opportunities.
Everyone has a story to tell and here is why design and I go well together. I'm May, a passionate Product Designer based in London with over nine years’ experience in the Creative Industry. Prior to my Product Design career, I worked as a Project Manager across broadcast, digital & print.
Now, working in global organisations as a Product Designer, I've been collaborating with designers and stakeholders to define a consistent and user-centred approach, offering both creative and technical-based solutions. I’ve built relationships with people of different backgrounds, ages, cultures, and perspectives – both professionally and personally.
Chat to me on all things related to design, cats, coffee, yoga, dinosaurs and nature.
Agile Team Philosophy Involve users early and often. Learn from your users, learn from your team, and iterate. Your process will mature and you’ll be able to run through it easier and faster on each pass. Being agile is to be set up to react to new information fast.
Design Strategy Movement does not mean progress. It’s just as important to focus on the medium and long term as it is to have a well-designed product.
Design Sprints Rapidly save time, money and reduce risk.
Design Systems Efficiency is the key to a well-functioning design team.
Web and Mobile App Design The end product. Learn more about how I arrive at the final solution by checking my case studies.
Workshop Facilitation When a Design Sprint isn’t suitable, sometimes a workshop will suffice.
Eigen Technologies (January 2021 - present)
Accountable for in-house product development, playing a critical role within the Product team, collaborating directly with Engineers, Product Managers, Customer Success Managers, Sales and wider business, taking ownership of the entire product experience.
Coforge (Erstwhile NIIT Technologies) (November 2019 - January 2021)
I led the Product Design work for several of the company’s largest digital clients, including a National Library, where I’ve been driving the new multi-channel UX/UI/Visual design for their public facing website that spans over 28,000+ pages. Prior to that project, I led the redesign of a National TV Network Channel’s highly complex and highly transactions agency/media purchasing portal servicing over 3,000+ media agencies. In addition to these two highly complex initiatives, I’ve been the driving the product design force behind NIIT’s newest industry-leading banking/mortgage design introducing hyper-personalisation.
Elpis (June 2018 - present)
Early stage social media platform. Responsible for user research (qualitative and quantitative), brand identity, prototyping, user testing and content creation. Product design sprint run for early iteration.